Health & Medical Emergencies in Mauritius
What to Do & Who to Call
When travelling to foreign countries its a always a safe bet to ensure you have all the information you need in a health or medical emergency. In this Travel Guide we have provided a thorough and useful list of all the numbers for hospitals, emergency services no matter where you are in Mauritius.
Hospitals & Emergency Services in Mauritius – What You Need to Know
In Mauritius we have government and private hospitals. The private hospitals are recommended for a good medical experience and you should make sure to take out medical travel insurance in case you need medical help during your tour/visit.
Emergency Services – Mauritius has very good emergency services, but you will need medical aid coverage to make use of these services, as they are not free.
In an emergency call, the dispatcher will guide you and ask you questions in order to send you the correct help and get your precise location to the emergency services.
What Info Should I Have When Making an Emergency Call in Mauritius?
When making a call to a Hospital or Emergency Service be mindful to have the following information ready as it could safe your life or the life of your friend or partner.
- The telephone number you are calling from.
- Your name or the contact person on the scene.
- The location of the scene and the closest landmark, crossroad or street.
- The nature of the incident.
- What kind of help you need e.g. an ambulance, fire department, traffic department etc.
- What you have done for the patient so far.
Good Rules to follow when contacting Emergency Services
- Wait for the caller to ask you questions.
- Only put the phone down once you have been instructed to do so by the call taker.
- Make sure the line is clear in case the emergency services (EMS) need to call you back.
- Send someone out into the road to meet with the EMS crew and direct them.
Public Emergency Communication Numbers – Who do I Call?
If you need emergency medical assistance during your trip, dial 999 or 114 and ask for an ambulance.
Good private healthcare is available, but can be costly if you are not insured. More complex cases could require evacuation to Reunion or South Africa. Make sure you have adequate travel health insurance and accessible funds to cover the cost of any medical treatment abroad and repatriation.
Although there are no malarial mosquitoes in Mauritius, the Ministry of Health may ask you for a blood sample either at the airport or at a later stage during your stay if you have travelled from a country where malaria is common.
Cases of dengue fever transmitted by mosquitoes have been reported. You should take mosquito bite avoidance measures.
Stonefish stings are rare but can be fatal. Seek urgent medical attention if you are stung. Many hotels stock anti-venom serum.
Coastguards: 212 27 47
Police: 112 / 999
Central Police: 208 12 12
Tourism Police: 213 17 40
Public hospitals in Mauritius
Sir S. Ramgoolam National Hospital
Phone: (230) 209 35 00
Fax: (230) 243 89 65
Candos – Quatre Bornes
Phone: (230) 425 30 31
Fax: (230) 425 76 93
Jawaharlal Nehru Hospital
Phone: (230) 603 70 00
Fax: (230) 627 49 81
A.G. Jeetoo Hospital
Volcy Pougnet Street, Port-Louis
Phone: (230) 203 10 01
Fax: (230) 212 89 58
Centre de Flacq
Phone: (230) 413 25 32
Fax: (230) 413 25 66
If you need emergency medical assistance during your trip, dial 999 or 114 and ask for an ambulance. Private and state ambulance services are available, but are of variable quality and speed. If you can you should go directly to the hospital. Otherwise, seek advice from your hotel reception. You should contact your insurance/medical assistance company promptly if you are referred to a medical facility for treatment.
For more information or queries and we would love to be of assistance to ensure that your Mauritius travel experience is as smooth and hassle-free as possible. Find Mauritius Specials, Mauritius Holiday Specials and Mauritius Holiday Packages at www.mauritius.co.za